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FAQ
Frequently Asked Questions
Do you have any questions? Ask our manager
- 01Players must be 8 years or older to join any of our VR experiences.
- 02Yes. We host birthday parties, corporate team-building events, school outings, and private group bookings. Packages can include exclusive arena access, dedicated staff, and customized game selections.
- 03We have two play rooms and typically 2–6 players can play simultaneously per play room. Larger groups rotate through sessions so everyone gets a turn.
- 04In a standard session, players can usually experience 1–3 games, depending on game type and length and group size. Party and corporate packages often include multiple game rotations.
- 05Yes. Our trained staff will set up equipment, explain controls, monitor gameplay, and assist players at all times, especially children and first-time users.
- 06VR is safe for most people. Those with epilepsy, severe motion sensitivity, or other medical conditions should consult with a doctor and inform our staff before playing.
- 07Yes. You can take photos and short videos in the arena and viewing area. Our staff will guide you to safe spots while games are running.
- 08Wear comfortable clothing and closed-toe shoes. Avoid high heels, slippery footwear, or restrictive clothing. Glasses usually fit under VR headsets.
- 09Yes. Every VR escape experience begins with a safety briefing. It is designed with clear play boundaries, real-time monitoring, and safety guidelines. Staff ensure players remain within safe zones at all times.
- 10Very unlikely. Our free-roam system aligns real movement with virtual movement, greatly reducing the mismatch that causes VR motion sickness.
- 11No preparation is needed. Just arrive 10–15 minutes early to check in, receive instructions, and get fitted with equipment.
- 12Outside food and drinks are generally not allowed inside the play area for safety reasons. For birthday parties or private events, exceptions may be available—please ask in advance.
- 13Yes. All headsets, controllers, and accessories are thoroughly disinfected after every use.
- 14Yes. Every game begins with a safety briefing, and our experiences are designed to avoid running, jumping, or any risky movements.
- 15Very unlikely. Our free-roam system aligns real movement with virtual movement, greatly reducing the mismatch that causes VR motion sickness.
- 16No preparation is needed. Headsets fit over most glasses, and the controls are simple and intuitive.
- 17Most bookings include one full VR mission. Additional games may be added depending on your session length and availability.
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